Job Description

POSITION SUMMARY

The Bartender is a central figure in creating memorable experiences for our guests. Beyond the art of crafting exceptional cocktails, this role requires a passion for mixology, an engaging personality, and an unwavering commitment to delivering top-notch service. The Bartender plays a pivotal role in shaping the atmosphere of our bar, ensuring guests leave with a sense of satisfaction and a desire to return.

ESSENTIAL JOB RESPONSIBILITIES

· Deliver a fantastic food and beverage dining experience to all guests, including indoor and outdoor area of the bar

· Interact with guests, take orders, serve food and beverage, and process transactions

· Maintain bar and dining ambiance with an enthusiastic and graceful attitude

· Communicate orders to bar by recording guest choices, dietary needs and special requests

· Demonstrate expert knowledge of all menu items as well as making recommendations and answering all menu inquiries

· Complete openside work and closing side work as directed by Restaurant/Bar Management, including but not limit to cleaning the bar and securing all alcoholic product

· Mixes drinks according to prescribed recipes accurately and efficiently; keeps station

stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts

· Maintain proper loss prevention standards including cash handling procedures, tip handling, cash deposits; Count the cash register at the start and close of each shift

· Following responsible alcohol service guidelines as outlined by Employee Handbook for preparing and serving alcoholic and non-alcoholic beverages in accordance with standard recipes; Checking identification based on legal and company guidelines

· Actively participate during line up

· Professional demeanor, polished appearance with the ability to exceed guest's expectations

· Maintain impeccable standards of cleanliness and appearance throughout all areas of the bar counter and displays before, during and after service

· Adhere to sanitation, safety, and alcohol beverage control policies

· Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules

· Follow all company policies, procedures, and guidelines

· Consistently report to scheduled shifts on time and ready to work in proper uniform

· Operate ethically to protect the assets and image of the company

· Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILLS

· Must have 2+ years Bartender experience in a high-volume environment

· In-depth knowledge of wine, and spirits

· Prior related experience requiring cash handling, excellent customer service, service recovery, and problem-solving skills

· Personable demeanor, instinctive nature

· Ability to think quickly and multi-task in a fast-paced environment

· Ability to communicate effectively and eloquently, both verbal and written

· Ability to take direction and execute

· High standards for cleanliness of workspace and service areas

· A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied

· Professional demeanor, polished appearance with the ability to exceed guest's expectations

· Ability to work in an ever-changing environment

· Ability to work both independently and in a team environment

· Strong work ethic and customer-focused approach

· Ability to work a flexible schedule including days, nights, weekends, and holidays

· Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS

· Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.     

· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.    

· Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).     

· Ability to stand for prolong periods of time.     

· Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property.  Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.     

· Climbing steps regularly.    

COMPENSATION

The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

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