Job Family Group:
StaffDepartment/Office:
Technical Support and Client Services (Luis Forestier)Time Type:
Full timeCompensation:
Please note, starting salaries are based on factors including internal equity, relevant experience, and education.
Exemption Status:
United States of America (Non-Exempt)Job Description:
Provides customer service support in a technical environment. Provides desktop support and/or AV support and processes pertinent information from the client. Maintains and modifies Active Directory to reflect appropriate changes as requested. Provides support and training for a wide variety of classroom and emerging technologies; and consults with departments to gain an in-depth understanding of their technology needs.JOB DUTIES
Essential duties, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations may be made as required. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
ADDITIONAL DUTIES
EDUCATION
Required:
Associate's degree or equivalent from two-year college or technical school.
Preferred:
Bachelor's degree from four-year college or university.
EXPERIENCE
Required:
1 year of experience in a computer related field.
KNOWLEDGE, SKILLS AND ABILITIES
Required:
LICENSES/CERTIFICATIONS
Preferred:
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