Job Description

Service Manager (HVAC- Carrier or Thermo King)

Position Overview
We are seeking a skilled and experienced Service Manager to oversee our HVAC department and ensure the effective and efficient management of all service operations. The successful candidate will play a critical role in delivering high-quality service to our clients while meeting business objectives and targets.

Key Responsibilities

• Lead and manage the HVAC service team, providing guidance and support to staff as required
• Ensure all service work is completed safely, on time, and to the required standard
• Develop and implement systems and procedures to increase efficiency and productivity of service operations
• Monitor and analyze service performance data to identify areas of improvement and implement corrective action
• Coordinate with other departments on service-related matters, including scheduling, parts procurement, and customer service
• Maintain detailed records of service work, including documentation of work performed, parts used, and service times
• Develop and maintain relationships with key customers and suppliers, ensuring high levels of customer satisfaction and loyalty

Qualifications

• Minimum of 2+ years' experience in a service management role
• Thermo King or Carrier experience is required

Nice to haves:

• Experience in HVAC, Reefer, Refrigeration, and/or Carrier is preferred
• EPA 608 and EPA 609 certifications
• Excellent leadership, communication, and interpersonal skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Bachelor's degree or equivalent experience in a related field is preferred

Benefits

• Medical
• Dental
• Vision
• 401k w/ match
• PTO
• Sick/Holiday time

Applicants must be authorized to work in the U.S.

Preferred Skills

Thermo King

Service Manager

HVAC

Reefer

Refrigeration

carrier

EPA 608

EPA 609

Job Tags

Holiday work, Full time, Part time,

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