Job Description

Job Description:

Automotive Service Director

"Dealership Experience a MUST – Top Pay -  Aggressive Benefits Package - Apply Now."

Business is growing at our dealership in Iowa's top growing market - Waukee, Iowa.  We are seeking a experienced automotive candidate to lead and grow our service operations.  We have an immediate opening for a motivated, seasoned professional. This is an outstanding opportunity for a rewarding career with an Iowa-based company that is results driven and customer-focused!  Deery Brothers Chrysler Dodge Jeep Ram of Waukee is a new & used vehicle dealership in one of the United State's fastest growing communities.

• Do you thrive in a fast paced, professional environment with unlimited career growth potential?
• Are you an enthusiastic and trustworthy individual with a strong work ethic?
• Do you have a proven record of success with verifiable CSI scores?
• Do you have a desire to win?  .....

Then our company is the right fit for you!  Join our Service Department that is poised for terrific growth.

Service Director Duties include but are not limited to:

• Provide high quality customer service and satisfaction and the ability to implement processes that achieve those results
• Maintain good working relations with our manufacturer
• Motivating, Coach, and Lead a dynamic and high-performing service selling and technician team
• Effectively supervise and manage the work load and schedules of all service department associates
• Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
• Assist in diagnosing vehicle problems, warranties, services, and repairs
• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
• Perform other duties as assigned by the General Manager/Owner

Service Director Qualifications:

• Must be results-driven, energized to win, and a customer service oriented leader
• Must have a passion for taking care of customers
• Excellent organization skills and effective verbal and written communication skills
• Dealertrack experience a plus!
• Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
• Possess ability to lead a Service team to top-level performance and create a top level customer experience
• Computer experience
• HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
• Must have a current, valid driver's license

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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