Job Description

Senior Voice Engineer

As a Senior Voice Engineer, you will be responsible for designing, implementing, and maintaining voice and unified communications solutions. You will work closely with network engineers, system administrators, and other IT professionals to ensure the smooth operation of voice systems.

Responsibilities:

• Design and implement voice systems, including IP telephony, unified communications, and contact center solutions.
• Configure voice network devices, such as IP PBXs, session border controllers, and voice gateways.
• Diagnose and troubleshoot voice network issues, including voice quality, call failures, and network outages.
• Implement and maintain security measures to protect voice systems from threats.
• Plan for future growth and scalability of the voice infrastructure.
• Maintain accurate and up-to-date documentation of voice system configurations and procedures.
• Manage relationships with vendors and clients.

Qualifications:

• 5+ years of experience in voice network engineering.
• Experience with NetSapiens, Ribbon C15, or Metaswitch VoIP platforms.
• Class 5 switch translation experience.
• Strong understanding of voice protocols, such as SIP and SS7.
• Experience with VoIP platforms and hosted PBX services.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Certifications in voice technologies, such as CCNP Voice or CCIE Collaboration.

If you are a passionate and skilled voice engineer, we encourage you to apply.

Compensation and Benefits:

This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.

About Vantage Point Solutions

Vantage Point Solutions was founded in 2002 by a team who believed in putting people – both employees and clients – first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.

The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too).

EEO

Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”

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