Job Description

Job Description

Job Description

Our Mission

iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels. Our proprietary platform processes over $9B per year in transactions.

We have a history of long-term trusted relationships and innovation that drives tangible value to our customers through a customizable, scalable, and secure platform, a global third-party marketplace, and loyalty integration.

We aspire to put our customers at the heart of every decision and exceed their expectations with best-in-class solutions and business-value innovations.

What you ll do

The Senior Data Analyst reports to the Senior Director, Data Solutions and plays a critical role within the Data Solutions team, contributing to iSeatz data strategy with an emphasis on client-facing analytical support.

In this role, you will be a strategic data partner, supporting the Client Delivery Excellence team in making data-driven decisions that drive impactful business outcomes. Collaborating with cross-functional teams including Product and Commercial you will identify opportunities for growth and improvement that align with both client and company goals. You ll provide high-quality, actionable insights and ensure these are effectively communicated across all stakeholders, including executives. By fostering strong relationships with internal teams and clients, you will help meet and exceed client needs while promoting a culture of data-driven decision-making and best practices throughout iSeatz.

Your Impact

iSeatz & Client Collaboration:

• Collaborate with the client delivery excellence team and internal departments (Product, Marketing, Engineering, Client Services) to ensure data-driven decisions align with both iSeatz s and the client s business strategies.

• Serve as the main data liaison between iSeatz, the client, and relevant stakeholders, presenting findings and recommendations to leadership teams in a clear and impactful manner.

• Be the primary point of contact for executives, facilitating seamless communication and delivery of insights, including preparation and presentation of content in quarterly business reviews.

• Skillfully prioritize and manage competing projects in a fast-paced environment, ensuring clear communication and alignment between internal and external stakeholders. Anticipate and address shifting priorities, while maintaining focus on both business objectives and client satisfaction.

Data Analysis & Reporting:

• Collect, clean, and analyze large datasets from multiple sources to identify key trends and actionable insights.

• Develop, maintain, and enhance dashboards and reports using tools such as Tableau to track business performance.

• Utilize SQL, Python, and other tools for advanced data analysis, providing strategic recommendations based on insights.

Data Governance & Strategy:

• Contribute to data governance initiatives, ensuring data integrity, security, and privacy standards are upheld.

• Support the broader iSeatz data strategy, aligning client-specific projects with the company s long-term data objectives.

Mentorship & Leadership:

• Provide mentorship and technical guidance to junior analysts, ensuring consistent development of analytical skills within the team.

• Continuously seek opportunities to improve data processes and reporting, driving operational efficiencies across the organization.

What you bring to the table

• 5+ years of experience in data analytics, business intelligence, or a related field, with proven experience supporting large-scale financial institutions or complex, enterprise-level organizations.

• Expertise in data visualization tools (e.g., Tableau, Power BI, Looker) and advanced SQL skills, with proficiency in Python for data manipulation and analysis.

• Experience with cloud data warehouses (e.g., Snowflake, Redshift) and a solid understanding of data governance, security, and privacy best practices.

• Strong analytical and problem-solving skills, with a focus on delivering actionable insights and maintaining attention to detail across multiple projects in dynamic environments with competing deadlines.

• Excellent communication and interpersonal skills, with the ability to present complex data insights effectively to both technical and non-technical audiences, including executives.

• Demonstrated ability to collaborate across teams, manage client relationships, and adapt communication style to diverse audiences and settings.

• A strong sense of professionalism when working with clients, particularly large-scale financial institutions, balanced with the ability to embrace and thrive in iSeatz's unique, innovative team culture.

Bonus points

• Familiarity with machine learning techniques or advanced statistical analysis; e.g. time series forecasting, anomaly detection

• Prior experience working with large clients in a B2B environment, particularly in tech, banking, or travel sectors.

• Exposure to ETL processes and data pipeline management.

• Experience with Adobe Analytics and reporting.

Location

This role is remote-first and can be located anywhere inside the continental United States. iSeatz is a New Orleans-based company with Central Time Zone business hours, but feel free to work from your home office, from the beach, or from the cottage you rented for the summer!

What we bring to the table

iSeatz is among the most prominent tech employers in New Orleans. With employee engagement and community impact at the forefront of our culture, we have been named a 2020 Top Workplace by nola.com and honored as a CityBusiness Best Places to Work since 2008, including a 1st place award in 2020, at the height of a global pandemic.

iSeatz is committed to ensuring all employees are given every opportunity to succeed and grow within and beyond their current roles and responsibilities. We work diligently to build and maintain trust among our workforce in everything we do, beginning with fostering an autonomous and thought-provoking work environment.

Micromanagement does not have a place at iSeatz. You will be trusted to use the knowledge and experience that brought you to iSeatz in tandem with the support of your manager and those around you, as needed, to deliver a high-quality end product.

We value a diverse workplace

We are committed to building and maintaining a culture of support, awareness, and sensitivity about the importance and impact of our differences and leverage these differences to build a stronger iSeatz.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the People Operations Team at humanresources@iseatz.com.

A note about joining our workforce

At iSeatz, we re looking for candidates who are genuinely excited about joining our fast-paced and motivated team. If you re not enthusiastic about the opportunity to be a significant contributor; to lead with confidence, discipline, impact, thoughtfulness, innovation, and accountability; and to bring your passion and drive for this specific role to the table, we ask that you kindly refrain from applying. On the other hand, if this all sounds like you, we can t wait to hear from you! Come help us shape the future of the travel and loyalty tech industry.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: zipfeed2
• Position Id: 7cb2914c

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