Our Tenant Services Team supports is responsible for engaging with residents and applicants on behalf of their company. A ‘can-do’ attitude and willingness/aptitude to learn new skills are required. All members of the team can expect to learn all aspects of property management including leasing, lease enforcement, delinquency, maintenance, and client services. You will receive training in all areas while being ultimately responsible for giving good customer service.
Requirements:
Interpersonal and customer service skills.
Analytical and problem-solving skills.
Multitasking and organizational skills.
Ability to answer a high volume of calls and/or emails daily.
Self-motivated to continuously learn.
Responsibilities:
Understand the requirements and functions of all aspects of property management. Every member of the team should be learning all aspects of property management to become an overall subject matter expert
Troubleshooting common issues
Answer phone calls, emails, and text messages from tenants
Coordinate solutions for resident escalations
Educate residents on various processes
Citiside Properties is a property management company specializing in managing properties for investors that have portfolios of homes and/or multi-unit apartments that need offsite management.
Core Values we expect team members to remember:
Trust
Transparency
Go Getter
WARNINGS:
NO TEMPORARY workers.
NO working for another company at the same time.
NO hiring subs to do what we hired you to do.
We terminate immediately due to these violations.
Working hours from Monday to Friday from 8:30 a.m. to 5:00 p.m. EST.
Please follow this link to apply
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