Job Description

Our client is looking for a Pega Decisioning Architect for Long term contract project in Charlotte, NC (Hybrid) below is the detailed requirements.

Title: Pega Decisioning Architect

Location: Charlotte, NC (Hybrid - 3 days onsite 2 days remote per week)

Duration: Long Term Contract

Job Description:

Experience Required:

• Pega Decisioning experience.
• Pega version 8 or higher, BPM, or UI experience.
• Financial services industry experience.
• Experience in delivering transformative change.
• Pega Certified Decisioning Consultant.
• Solid understanding of emerging technology.
• Embraces teamwork; shares ideas/methods to improve performance, while demonstrating the ability to work autonomously as needed.
• Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills.
• Excellent verbal, written, and interpersonal communication skills.
• Outstanding problem-solving skills.
• Strong collaboration and partnering skills.
• User Acceptance Testing (UAT) experience.
• Ability to understand data relationships and perform analysis on Customer Interaction Data.
• Ability to draft SQL queries to debug any customer data-related issues.
  
  

Responsibilities:

• Monitor and support omni-channel decisioning solutions that meet business requirements.
• Contribute to the team managing decisioning architecture (Decision Logic/Strategy Logic) and serve as an SME on the technical stack, providing technical guidance on decision architecture and best practices in the Pega platform.
• Triage and support business execution in the build-out, validation, and delivery of actions via Ops Mgr.
• Design, configure, and test rules, flows, propositions, and Decision Logic in the Pega platform.
• Communicate technical concepts, problems, and solutions to both technical and non-technical audiences, translating business requirements into decisioning software logic designs.
• Maintain the required reference data for decisioning logic, including offer compatibility, and assist in creating post-implementation support documentation.
• Ensure the delivered product is fully functioning, performs to requirements defined and approved by the business, and meets or exceeds expectations.
• Interface with key stakeholders to evangelize the platform and unlock new capabilities in the Pega-driven Customer Engagement Engine.
• Participate in large-scale planning.
• Review and analyze complex strategies for product/functionality/experience areas.
• Collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals.

Looking forward for your reply.

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