NOC Incident Manager (only W2) Job at Raag Solutions, Littleton, CO

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  • Raag Solutions
  • Littleton, CO

Job Description


Skills, Experience and Requirements
Bachelor/Master's degree or equivalent.
Minimum of 8-10 years' of telecom/wireless experience.
Experience managing 4G/5G NOC shift environments and troubleshooting activities.
Able to organize and prioritize dynamic schedules, balance team work loads and ensure incidents are managed quickly and efficiently to resolution. 
Knowledge of 5G functional components (Core, RAN, Network, Transport, PaaS and gNB configurations).
Motivated to grasp higher-level technology issues and troubleshoot to resolution.
Focused to work under pressure related to the scale of business impact and build strong working relationships both internally and externally.
Reliable, open and capable of working with minimum supervision.
Flexible, analytical thinker. 
Enthusiastic and keen to learn new technologies and approaches.
Self-motivated, achievement-oriented with excellent people management skills and an ability to perform challenging tasks individually with ease.
Focused on being detail-oriented with strong organization skills.
Demonstrates ability to supervise and develop others.
Displays ability to work in a fluid atmosphere, handle multiple tasks and set priorities.

Job Tags

Flexible hours, Night shift,

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