Job Description

Position Title : Family Support Associate (Case Planner) FTR Bronx
Position Type : Full-Time, Hourly, Non-Exempt
Schedule: 35 hours/week
Format: Hybrid
Department/Program : Family Treatment & Rehabilitation, Bronx
Location: 1946 Webster Ave., Bronx, NY 10457
Direct Supervisor : Supervisor, FTR Bronx
Direct Reports (if any): N/A

About Graham :

Graham provides life-changing tools and resources for children, young adults and families who face some of the most difficult obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing. 

 

We collaborate with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.

Program Description :

The Family Treatment/ Rehabilitation Program (FTR) located in Bronx, NY offers intensive preventive case management services to families at risk of removal of children to foster care due to neglect and abuse. Risk factors for families served by the FTR program are sometimes advanced as a result of caretakers’ drug use and/ or mental illness. The stressors of poverty, substance use, instability and criminal justice involvement can greatly compromise a parent’s capacity to care for her children, despite strong desires to be engaged. Our goal is to partner with families to keep them together while ensuring that children will be safely cared for.

Principal Objective/Role Overview:

The Family Support Associate (Case Planner) in our FTR program provides assessment, engagement, case management and other support services which help ensure that children have strong families to grow up in and have the preparation and opportunity to succeed in school and life. 

Job Responsibilities : 

• Creates, in partnership with families, service plans which address safety, behavioral, educational, and psychological and permanency needs.
• Monitors safety, well-being and progress against other critical outcomes by facilitating regular casework contacts and by documenting the same in progress notes and other case documentation.
• Collaborates with internal and external service providers and other stakeholders through clear and timely verbal and written communication.
• Participates actively in Family Court Hearings, Family Team Conferences and other meetings to advance permanency for children and families.

Position Qualifications : 

• Bachelor’s degree in social work or related field
• Bilingual Spanish highly preferred
• Critical Competencies: Detail-oriented
• Excellent verbal and written communication skills
• Flexibility, professionalism and ability to function as a team player and possess a demonstrated passion for advancing the work of serving children and families
• Ability to work with diverse populations 
• Familiarity with NYS Connections system a plus

Salary & Compensation :

• Base Salary or Hourly Rate : $55,000.00
• FLSA Status : Non-Exempt

Benefits Eligibility : This role is eligible to participate in our Performance Based Merit Award program at the end of each fiscal year, and eligible for benefits including health insurance, retirement plans (pension and 403B thrift), career coaching via Bravely, and more!

EEO Statement

The Equal Employment Opportunity Policy of Graham is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Graham hires and promotes individuals solely based on their qualifications for the job to be filled.

Graham believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.

About the Company In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience. Graham has pioneered programs for New York City’s children, families and communities for over 200 years. Today, Graham is one of New York City’s leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents throughout NYC.

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