Job Description
Job Description and Duties
Why join CalHR?
The California Department of Human Resources (CalHR) is the pillar of human resources management for all state employees. Our success is made possible by the hard work of more than 400 CalHR team members who serve as trusted advisors to our strategic partners and the public. If you are interested in providing exceptional human resource services and guidance, CalHR is the place for you. By joining our team, you’ll have the opportunity to make a meaningful impact while working alongside passionate professionals. Get to know us more here!
This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role Under the general direction of the Staff Services Manager II (Supervisory), the Staff Services Manager I (Specialist) is responsible for and acts as an advisor/consultant on statewide exam delivery/modality, and human resources information systems for the Apprenticeship Program. The incumbent is responsible for the more varied and complex technical work in providing training, consultation, and technical assistance to state departments for the Apprenticeship Program and ECOS Program and advise on matters related to any/all civil service examinations which includes examination administration, and application/interpretation of civil service laws and rules. Duties include, but are not limited to, the following: examination consultation and technical assistance, policy guidance, and interpretation of SPB selection laws, rules and regulations; provide examination information; and respond to questions relating to the Apprenticeship Program from State Department selection staff, State employees, candidates seeking State employment and the general public. Additionally, the incumbent serves as a project leader in the Examination and Certification Online System (ECOS) Program, and works closely with the ECOS Business and Consultation teams to design and develop ECOS for all selection functions (including advertisement, recruitment, and hiring) for the Apprenticeship Program. The incumbent will work well under pressure in a self-directed and self-motivated environment.
How to Apply
Information about applying for a state job can be found here: Three Steps to a State Job . If you’re interested in exploring additional job opportunities at CalHR, please reach out to our recruitment team at recruiting@calhr.ca.gov . We’d love to hear from you!
You will find additional information about the job in the .
Working Conditions
- Career Development: CalHR provides continuous learning and training opportunities to support personal and professional growth, including two Professional Development Days per fiscal year.
- Location: CalHR is centrally located near the Ice Blocks in downtown Sacramento, with many dining and shopping options nearby.
- Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
- Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
- Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.
This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. Beginning July 1, 2025, all employees will be required to work in-person at least four days per week in alignment with Executive Order N-22-25. Special Requirements
All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of two (2) pages, single-spaced, twelve-point Arial font.
1. Describe your knowledge of and specific experience using the Examination and Certification Online System (ECOS). Please specify the tasks you completed in the system and how your tasks fit within the State Civil Service Selection process.
2. Describe your experience providing technical guidance and consultation related to examinations and various selection strategies including the interpretation of laws, rules, and regulations within the selection field. Please specify the situation(s), what you did, and the result(s).
Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ.
For helpful guidance on writing an effective SOQ, please see our Work4CA guide.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Knowledge of the State Civil Service Selection processes, trends, techniques, and technologies
- Extensive knowledge of the Examination and Certification Online System (ECOS)
- Experience providing technical guidance related to examinations and various selection strategies including interpretation of laws, rules, and regulations within the selection field
- Ability to be dependable, flexible, open minded, patient, professional, and tactful
- Ability to think creatively and logically
- Ability to analyze data and solve difficult technical problems
- Ability to provide sound recommendations and solutions
- Ability to present ideas and information effectively to various stakeholders
- Ability to meet established project deadlines
- Ability to assume and demonstrate independent responsibility for decisions and actions having statewide impact on various aspects of personnel management
- Ability to communicate effectively, to have a keen ability to pay attention to details, and to be flexible to changing work assignments and timelines/deadlines with short notice
- Excellent written and verbal communication skills
- Excellent organizational and project management skills
- Experience building and maintaining trusted relationships with staff, management, the public, and various stakeholders
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
CalHR ensures that all state employees, retirees and their dependents have access to competitive, quality and affordable benefits. Please visit our new Benefits website at for more information!
CalHR employees are excluded from bargaining and are eligible to receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding.
Additional Application Information
Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
- Electronic Submission: Application and any required applicable documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.
- U.S Postal Service Mail: Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.
Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.
Per CCR 249.3 we may fill additional positions from this recruitment.
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.
Job Tags
Holiday work, Permanent employment, Full time, Apprenticeship, Remote job, Flexible hours, 2 days per week,